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FAQs
Have questions before starting your project? Browse our most frequently asked questions to better understand our services and manufacturing process.
What you should know
Find answers to common questions about our manufacturing capabilities, production lead times, quality standards, payment terms, and custom engineering services.
How long will it take to manufacture and deliver my order?
Lead times depend on the product design, manufacturing process, order quantity, and finishing requirements. After reviewing your drawings or specifications, our team will provide an estimated production and delivery schedule.
What happens if the parts have a manufacturing defect?
We are committed to delivering quality products. If a manufacturing defect is confirmed to be our responsibility, we will evaluate the issue promptly and work with you to provide an appropriate corrective solution based on our quality assurance process.
What are your payment terms?
Payment terms vary depending on the project scope and customer agreement. Our sales team will discuss the applicable terms during the quotation process.
Do you offer discounts for bulk orders?
Yes. We provide competitive pricing for high-volume and long-term production orders. Contact us for a customized quotation based on your project requirements.
What manufacturing services do you offer?
We specialize in:
- Precision Investment Casting
- Metal Injection Molding (MIM)
- Plastic Injection Molding
- Sand Casting
- Heat Treatment
- Rapid Prototyping (3D Printing)
What file formats do you accept for quotations?
We accept most standard engineering and CAD files, including STEP, IGES, STL, DWG, DXF, PDF drawings, and technical specifications. If you’re unsure about your file format, our team will be happy to assist.
